IoT DevOps Engineer Job hos SAP

IoT DevOps Engineer Job

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Date: Jun 6, 2019
City:Waterloo, ON, CA
Company: SAP
Requisition ID: 217685
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

About the Team

Be a part of the exciting world of IoT! SAP Leonardo IoT solutions enable businesses to embed the Internet of Things (IoT) into their line-of-business solutions, enhance business applications with IoT technology, and develop new business models based on their IoT data. And SAP is uniquely positioned to bring IoT data together with business processes.
The SAP Leonardo IoT Edge product portfolio enables businesses to deploy powerful microservices at the edge of their networks – with robust offline capabilities to help gain domain-specific insights, monitor real-time events and actions, and execute enterprise business processes locally – even with intermittent connectivity. See the following URL for more information:
As part of the SAP Leonardo IoT Edge software development team, you will focus on delivering cloud-managed intelligent edge microservices to reduce the gap between remote IoT machinery, connected workers and the highly-valued business transactions of SAP. Our team is motivated by principles of user empathy, user experience, best-in-class technology, agile development, and multidisciplinary cooperation. Joining our team will give you a multi-stack development opportunity to apply your creativity while solving interesting and challenging problems with the industry's latest technology.
About the Job

As a key member of a growing and versatile team, you will have the opportunity to:
  • Handle day-to-day administration of Cloud Services
  • Upskill oneself and be a technical expert for the solution for all topics be it landscape setup, upgrade, troubleshooting, monitoring and minimizing disruption to customers.
  • Respond to escalated customer service issues within the defined process with a high level of skill
  • Invest in continuous learning via ongoing training and development of professional skill set
  • Follow and contribute to Standard Operating Procedures for the system and proactively ramp up on new features released and collaborate/share knowledge on the same
  • Deliver on DevOps projects for the solution
  • Help to handle escalations, outages and any service issues
  • Collaborate with Senior DevOps resources and other technical experts to deliver on cloud projects like resilience, customer provisioning, landscape management, build pipelines, development infrastructure
  • Maintain a strong focus on quality to ensure successful user experience and customer success
  • Collaborate and work as part of a dynamic and motivated team
  • Effectively communicate with local and remote teams
  • Develop technical skills through mentoring and knowledge transfer and courses.

About You

You are looking for more than just a job. You dream big and have a passion for creativity and fun combined with delivering reliable and well tested software that serves a purpose…all within a motivated team who strives for similar goals.


  • Experience in a technical support or operations team working on incident resolution, triage and support resolution
  • Knowledge of network issues (firewall, routing, load balancing) and familiarity with network concepts and deployment architectures
  • Basic troubleshooting of issues on Linux
  • Experience with JSON, XML, YAML and other data interchange standards
  • Experience working on databases, automation frameworks
  • Experience with application installation/deployment and security configuration management- Willingness to learn new technologies
  • Willingness and ability to handle on call/customer escalations
  • Knowledge of Java, J2EE or relevant web frameworks

Technical knowledge in the following areas is an asset:
  • Working experience in managing services with distributed systems and cloud scale with strong automation skills
  • Experience in using, operating and managing cloud infrastructures and services based on Cloud Foundry, AWS, GCP, Azure
  • Relevant Industry Certification is a plus
  • Docker and containers
  • Kubernetes
  • JavaScript and Node.js
  • Cloud Foundry


Bachelors’ degree in Computer Science, engineering or equivalent
Up to 3 years of cloud operations experience managing cloud solutions focused on resilience and high availability.
Experience in incident management, triage and resolution handling customer support and communication
Good understanding of cloud concepts and cloud technologies


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:
Successful candidates might be required to undergo a background verification with an external vendor.

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Job Segment: ERP, Engineer, Manufacturing Engineer, Developer, SAP, Technology, Engineering
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