E2E Flow Team Member Heredia, Costa Rica 10/08/2019 hos Citi

Heredia, Costa Rica
Job Purpose:
This position supports the Chief Data Organization’ Strategic Initiatives team by providing a focused perspective on End to End mapping across Citi by providing:
  • Drive mapping of flows for prioritized businesses and functions
  • Highlight and understand Key Controls, systems, process exceptions, use of end user computing tools and capture other key process attributes
  • Ensure process flows are in alignment with Process Framework Standards

Key Responsibilities:
  • Engage with key stakeholders and process subject matter experts to understand and articulate key activities of prioritized processes through a documented process flow
  • Support the E2E Global Lead in all aspects in execution of the book of work
  • Ensure E2E Process Flow Framework Standards and governance requirements are met
  • Present completed flows to senior management

  • 4-6 years’ experience in financial services or related industry, with 2+ years in a process modeling function required
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Ability to manage matrix organization of peers
  • Advanced expertise working with the Microsoft office
  • Expertise working with Process Flow software such as IBM BlueWorks, TIBCO, etc.
  • Ability to prioritize deliverables and to respond timely on behalf of the Chief Data Organization to formal requests from key stakeholders across Citi’s enterprise

  • Strong business acumen
  • Strong communication skills (written, verbal, active listening) required
  • Ability to manage multiple priorities and tasks
  • Ability to work effectively with project teams/leaders across all functional areas and levels
  • Good influencing, facilitation, and partnering skills
  • Strong attention to detail
  • Strong background in one or more areas of finance and risk preferred
  • Must be able to learn, understand, and apply new technologies.
  • Ability to follow up on different requests and provide accurate status.
  • Strong verbal and written presentations skills

  • Leadership
  • Problem Solving
  • Verbal Communication
  • Analysis/Judgment

  • ------------------------------------------------ Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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