Contract Manufacturing Manager - North America hos DuPont


The Electronics & Industrial business is a part of Dupont Specialty Products and is comprised of many high growth global businesses supplying a broad array of materials to multiple consumer electronics and industrial sectors. Contract Manufacturing is the production, re-packaging or finishing by a supplier of a product to be sold by DuPont; or the production by a supplier using DuPont provided technology of a material to be consumed by DuPont.
The Electronic and Imaging business relies heavily on contract manufacturing to support existing production as well as new product launches. The CM Manager has regional responsibility for managing any on-going activities at external suppliers. The CM Manager serves as the primary point of contact to engage internal resources to resolve issues at the Supplier.
The role is focused on managing third party contract manufacturers within the designated region. This role has responsibility for establishing and standardizing best practices to be used at external assets in order to maximize production efficiency and minimize cost. The CM Manager role ensures that the suppliers meet their contractual responsibilities with regards to EHS, quality specifications, cost, production levels, and delivery requirements.
POSITION RESPONSIBILITIES
  • Oversees all contract manufacturing partners within the designated region, ensuring proper engineering, technical and process safety support is provided.
  • Lead and support organizational response to critical supplier issues; first point of contact for supplier related crisis management.
  • Liaison to engage all of the functional and business-aligned resources required to resolve issues.
  • Lead and direct the E&I Business strategy to manage the performance of suppliers and drive improvements in raw material quality and related services.
  • Tracks the performance of the suppliers and uses performance management and coaching to continuously improve the results and quality at the suppliers.
  • Communicate on a regular basis to key stakeholders such as CM Leaders and IOLs.
  • Coordinate supplier communication in conjunction with Sourcing/Procurement.
  • Lead the Supplier Performance Management Process with input from business managers, R&D, technology leaders, operations, quality and customers.
  • Ensure supplier adherence to our specifications and written requirements by monitoring and analyzing supplier processes through audits, performance reviews, and collaboration to deliver improvements.
  • Manages suppliers to meet performance expectations in EHS, Product Quality, Service, and Cost.
  • Is familiar enough with activity at supplier to understand the impact of manufacturing issues on the business.
  • Works with the Contract Manufacturing Leader to ensure projects and related work are prioritized based on the business strategy.
  • Acts as owner of all supplier-related documentation; ensuring supplier has full understanding of expectations as defined by the Operations Plan, Supply Agreement, Confidentiality Agreement, Technology Package and other related documents.
  • Drives metric reporting process at the supplier to monitor performance and drive continuous improvement. Typical metrics cover items such as safety, quality, production, reliability, yield, permit violations, spills/releases, cost, etc.
  • Monitors spend through SAP for each supplier.
  • Act as the focal point for Management of Change with Supplier.
  • Acts as a focal point for Supplier incident notification and is accountable for ensuring adequate investigation occurs and actions are tracked to completion.
  • Facilitates scheduling required EH&S audits with the Supplier and participates as appropriate. Follows up with the supplier to ensure all actions related to findings are tracked to completion.
  • Acts as the project manager for the introduction of similar activities / product line additions, where these are “non complex” and “straightforward” to implement.
  • Assumes ownership of new activities at existing Supplier by participating in the development of the Operation Plan, supporting the startup activity through the use of the Return to Operation (RTO) Checklist.

ORGANIZATIONAL RELATIONSHIPS
  • Reports to E&I Contract Manufacturing Regional Leader.
  • Works closely with Subject Matter Expert’s from key functions like Continuous Improvement, Manufacturing Technology, Supply Chain, Quality and EHS

Qualifications

Education:
  • Bachelor’s Degree (or higher) in Science, Engineering, or equivalent Technical Degree
  • Six Sigma Green belt (or higher) certification preferred
  • Must have completed or will need to complete CPIM Part 1 Certification within 18 - 24 months of accepting role. Negotiable depending on background/experience.
  • Fluent in English

Experience
  • 5 or more years of manufacturing operations and/or supply chain experience is required
  • Strong background in manufacturing is preferred
  • Technical knowledge related to production of E&I products is highly preferred
  • Experience with Semiconductor (or similar) change control protocols and quality systems is preferred
  • Familiarity with new product introduction, management of change, and root cause investigation is beneficial

Experiential Roles:
  • Run Plan Engineer
  • Raw Material Sourcing Manager
  • Site Manufacturing Leader

COMPETENCIES / TECHNICAL SKILLS REQUIREMENTS
  • Must establish and maintain positive relationships both internally and externally.
  • Driving results through personal accountability through the use of teamwork, partnerships and collaboration.
  • Strong written and oral communication skills in English are required.
  • Flexible and adaptable to changing business needs and be able to prioritize work to meet deadlines.
  • Ability to network effectively across functions.
  • Must be able to work independently and represent DuPont externally.
  • Ability to manage multiple tasks and objectives as well as take on additional roles to meet business needs.
  • Must demonstrate excellent interpersonal skills coupled with a strong work ethic.

PHYSICAL POSITION REQUIREMENTS
  • Position based in North America. Location flexible. Close to E&I site preferred
  • Travel is expected to be ~25% with periodic visits to suppliers

SGL 7-9

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