Service Engineer hos Ingersoll Rand

Location: Saudi, UAE, Egypt

Job Description

To build customer loyalty and retention through delivering innovative, customer focused and value added service solutions across both business models.
  • To attend customer’s site to perform preventative maintenance and installation on all compressed air generating equipment.
  • Competency in start-up, commissioning, refurbishment and the repair of Plant air centrifugal units.
  • Expertise on MSG Gas compressors will be an added advantage.
  • To attend customers site to perform breakdown repairs on all compressed air generating equipment.
  • Maintain verbal and written communications with customers and others as seen necessary in a professional Manner
  • Take care in reducing costs when possible, regarding travel and overnight accommodation
  • Liaise with the technical or office based personnel to achieve a clear understanding of specific job requirements as necessary
  • Liaise with the coordinators to ensure that all services under contract are performed to meet the detail of the Contract
  • Liaise with customers to ensure that any work is done with their approval
  • Request parts on a timely basis to enable a proper work flow
  • Inform co-ordination of any completed work in a timely manner to enable the allocation of the next job avoiding any lost time
  • Complete the Engineers’ Worksheets ensuring a signature has been obtained prior to leaving site
  • Return all worksheets and weekly timesheets to the office for processing within 5 days
  • Be aware of the strategies and progress reported via the End of Month report i.e. The ‘Major Jobs List’,
  • Utilization and Revenue Status reports
  • Be aware of the commercial terms of a job to understand what has been agreed
  • Advise of any potential new business opportunities in Service or Sales through the appropriate channel
  • Work according to the guidelines in alignment with Ingersoll Rand Health & Safety policies
  • Report any potential or actual incidents of a dangerous nature
  • Ensure all general and site safety issues are adhered to
  • Input data into the database as deemed necessary and relate any specific training needs
  • Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable.

Qualifications

  • Minimum of 10 years’ experience in the servicing, maintenance, installation and commissioning of centrifugal air compressors – Experience in Ingersoll Rand Centac, Turbo Air and MSG product lines would be a distinct advantage.
  • Fluency in written and oral English is essential, additional languages would be advantageous.
  • Candidates must hold a valid driving license.
  • Good knowledge of MS Office applications.
  • The candidate must be willing and able to travel extensively throughout the Middle East and wider region as and when required.

Please share your resume at MEIA_Careers@irco.com
Zepheny - Zepheny.ferrow@irco.com
+91 8511186165

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