Brand Manager - Neiman Marcus Chicago bei CHANEL DENMARK ApS


CHANEL Brand Manager
The CHANEL Brand Manager is the ultimate leader and brand ambassador of the CHANEL Leased boutique in the multi-brand retail (MBR) environment. S/he is responsible for building and developing an exceptional team that consistently provides superior client service and ensuring that the boutique exceeds defined performance targets. The CHANEL Brand Manager should be passionate about creating a client service oriented environment and coaching and mentoring leaders.
Your core responsibilities will be to:
  • Coach and inspire boutique staff to deliver an elevated client experience for all clients at all times
  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
  • Provide initial and frequent ongoing training and development for all team members, including Chanel savoir faire, product details and service delivery
  • Develop and achieve business goals, partnering with boutique team and Home Office to devise creative and strategic solutions to increase sales
  • Run business and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
  • Represent Chanel in the market, developing the client base through community involvement, partnerships with local high profile businesses, as well as social and seasonal events
  • Partner closely and effectively with leadership in the Multi-Brand store, including store management and other leaders of lease operations

Who you are:
  • Truly service minded
  • Passionate about building and managing a high performing team
  • Team-focused with a desire to collaborate effectively
  • Innovative, proactive, and strategic
  • Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities
  • Curious and eager to learn
  • Able to lift XXX lbs (physical requirements TBC)
  • Must have flexible schedule with the ability to work late nights, weekends and some holidays.

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