Infrastructure Senior Tech Analyst C12 Heredia, Costa Rica 03/30/2020 bei Citi


Heredia, Costa Rica
The Infrastructure Senior Technology Analyst is Technical database position designed for a senior level technician who can provide technical thought leadership for the platform on a regional scale.
Responsibilities:
  • Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
  • Drive Root Cause Analysis (RCA) post restoration of service
  • Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
  • Provide technical/strategic direction and act as advisor/coach to lower level analysts
  • Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
  • Responsible for overall operating system applications
  • Contribute to technical direction and strategic decisions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Collaborate with CATE, L2 Distributed Operations, L2 Enterprise, and other key stakeholders to develop and implement capability roadmaps for the Database Platform in all versions (MSSQL, Oracle, Sybase)
  • Implement the global roadmaps, procedures and best practices in the LATAM Database estate.
  • Enforce policies and standards within the Region.
  • Act as primary liaison with vendors and management on technical issues and roadmap.
  • Develop relationships with key internal/external customers to identify emerging needs.
  • Proactively mentor to promote skill development.
  • Collaborate with client managers, project managers, applications and infrastructure teams to plan and coordinate estate-wide changes.
  • Manage technical deliverables for estate and internal technical projects to high quality of standards.
  • Maintain internal infrastructure used for monitoring and metric dissemination.

Qualifications:
  • Expert knowledge within the platform of at least 6 years
  • Certification(s) in platform technology Oracle & SQL.
  • Presentation skills that can influence the target audience and motivate to action
  • Ability to effectively mentor engineers.
  • Proven problem solving skills
  • Efficient performance and tuning skills
  • Systems analysis and design, understanding of business, excellent communication skills, ability to break things down into terms understandable to non-technical individuals.
  • Senior technical skills on applicable platform(s)
  • Effective time management skills

Education:
  • Bachelor’s/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Database administrator
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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