Service Engineer en Valmet

Are you the new forward-minded team player we are looking for?

Valmet's Flow Control business line is a global leader in flow control solutions and services. Our valves and valve automation technologies are known for quality, reliability and highest safety. Our customers operate in oil and gas refining, pulp, paper and bioproducts industry, chemicals and other process industries.

As a Service Engineer, you will, among others, be accountable for

  • Leads a Service Execution Team consist of contractors.
  • Managing and Supervising Service Execution Jobs assigned.
  • Develop and Managed a Network of Vendors to support Service Execution.
  • Ensure Service Execution Jobs are managed in a professional manner that meets Quality Standard, Timeliness, Customer-Satisfaction and prescribed Profitability.
  • Ensure adherence to FC Services’ processes and procedures including Service Data-Base, Approval Grid and localized Service Deliverables (Service Report).
  • Maintaining Service Resource Utilization Rate at prescribed level.
  • Ensure proper maintenance and upkeep of service records
  • Render Support to Pre-Service-Sales Activities, such as Costing, Sourcing, Technical Clarifications, Quotation Support and Customer Meetings etc.
  • Provide Timely Reports (Monthly / Quarterly) to Area Service Manager.
  • Ensure Compliance to Valmet’s HSE Policy and ISO QMS Policy.
  • Ensure Service-Gap Cases are duly logged for Service Portfolio development.
  • Perform service work including In-house services work, installation, commissioning, and start up in a profitable, high quality and productive manner;
  • Provide application engineering, quotation and perform service sales;
  • To support inquiry-to-order process
  • Provide job cost estimation for service quotation
  • Review work scope, schedule and to develop detailed cost estimates

To be successful in this role

  • Good English language capability
  • Ability to work under pressure in difficult customer situations and in different cultural environments
  • General knowledge on customer's processes and applications
  • Decision making skills; made decision may have big financial influence and can effect on customer relationships
  • Project management skills desirable.

We offer

We offer you a challenging position in an international business environment and a great opportunity to influence the success of our business. We encourage and value an innovative culture that suits development minded people who enjoy working in a fast-paced and dynamic environment full of opportunities.

Additional information

If this sounds like something you are looking for and you are ready to go forward on your career, send your application with your CV via the link provided.
Join the team!

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