Applications Development Intermediate Programmer Analyst at Citi

Expires in 14 days


  • C Level / Officer Title: C11 / Officer
  • Business: Institutional Clients Group (ICG) Technology
  • Function: Treasury and Trade Solutions
  • Job Location: Pune

Job Purpose:

Business Overview:
Citi’s Treasury and Trade Solutions group is built on the power of our network. We have offices in 101 countries, servicing clients in 160 countries, transacting on over 140 currencies, servicing 81% of the Global Fortune 500 companies and processing over 3 trillion dollars a day in payments.

Application / Team Overview:

Citi’s STARS application is used by customer service and operations staff to enter, research, track, and resolve customer inquiries and investigations. The STARS application supports both Cash and Securities businesses, and is a mission-critical 24x7 global application.
The STARS application consists of a number of technical components, including Pega7 platform, web servers, application servers, middleware, and database assets. Pega7 product is highly regarded in the BPM/BRE market, and the PRPC Application Developer will gain valuable experience relating to PRPC and associated technical components in a large, dynamic banking environment.
The Apps Developer will develop, enhance, and maintain application, support of onshore and offshore development and testing teams, and act as Level 3 resource for the global Production user base.

Role Description:

  • Contribute to complex design projects and has expert Pega7 knowledge based on in-depth experience and history of successful projects
  • Manage technical implementation tasks to ensure work is delivered on-time and on-budget
  • Use Pega7 architecture, security model, and service interfaces to build effective software solution
  • Ability to translate complex business requirement into functional technical requirement using DCO and available industry standard tools
  • Ensures that systems are built for change, are reusable, and are maintainable
  • Development support and design consultation for development activities
  • Effectively troubleshoot technical issues as they arise during the project life cycle
  • Performance monitoring, tuning and optimization
  • Interaction with the Production Support and Development Teams (Citi and Vendor) to deliver end-user support, defect resolution, etc. To include emergency off-hours support
  • Interaction with partner development, testing, and support teams to deliver end-to-end solutions
  • Ability to assimilate key issues and concepts and come up to speed quickly


Person Specification:

  • Bachelor of Engineering or Master Degree in Computer Science, Information Technology, or equivalent
  • 7 years of Pega application design and development experience
  • End to end SDLC experience

Technical / Functional Proficiency:

  • Pega7 Design, implementation and troubleshooting
  • Demonstrated excellent software development skills. Strong experiences in implementation of the following technologies: Java, J2EE, Spring framework, Hibernate, JPA, App Server
  • Experience in working on JMS / MQ applications
  • Experience in working multiple OS (Unix, Linux, Win)
  • Experience in performance tuning of large technical solutions with significant volumes
  • Experience with UI/web programming languages (such as JavaScript, JSP, Angular JS)
  • Strong understanding of database queries (DB2/Oracle/SQL)
  • Understanding of internetworking concepts, firewall, communication protocols is a plus
  • Experience in Financial industry and related Pega Smart Investigate for Payment and Customer Process Manager will be an advantage

Leadership Skills:

  • Promotes continuous process improvement especially in code quality, testability & reliability
  • Experience with Agile methodology
  • Excellent organization skills, attention to detail, and ability to multi-task
  • Demonstrate sense of responsibility and capability to deliver quickly
  • Excellent communication skills. Clearly articulating and documenting technical and functional specifications is a key requirement
  • Proactive problem-solver
  • Relationship builder and team player
  • Negotiation, difficult conversation management and prioritization skills
  • Flexibility to handle multiple complex projects and changing priorities
  • Excellent verbal, written and interpersonal communication skills
  • Good analytical and business skills
  • Promotes teamwork and builds strong relationships within and across global teams

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