Quality Manager (Army RW) at DynCorp

Job Description

Job Summary The Quality Manager is responsible for ensuring effective and efficient execution of the quality program by leading and managing QC personnel in the operation and maintenance of the Program QC Plan. Principal Accountabilities(Typical duties include the following, although specific duties vary by assignment or contract.)
  • Implement and manage the QA/QC Program.
  • Ensure performance and quality of assigned QA/QC function conforms to established standards and governmental agency guidelines to ensure lasting customer satisfaction.
  • Audit procedural elements of program management.
  • Coordinate collection of responses to customer Corrective Action Response (CAR).
  • Work directly with operating entities to ensure inspections, statistical process analyses, and audits are conducted on a continuing basis as specified to enforce requirements and meet specifications.
  • Consult with local management in determining best measures of project efficiency.
  • Conduct and direct internal management audits, prepare formal audit reports, and define audit schedules.
  • Consult with local management in determining root causes for non-conformances to QA/QC Plan and to customer contractual requirements.
  • Implement the Process Improvement Program.
  • Build good working relationships with task order leadership and actively participate in management process.
  • Develop staff and determine best methods for performance enhancement.
  • Assess contractual requirements, develop and maintain checklists, and communicate within QA/QC function.
  • Perform other qualified duties as assigned.
Knowledge & Skills
  • Ability to effectively and efficiently supervise and manage quality personnel.
  • Ability to work with personnel at all levels to effectively and efficiently manage the program QC Plan.
  • Advanced understanding of QA/QC approaches, methods, management, and responsibilities.
  • Knowledge of statistical methods, ISO 9000 standard, Lean Six Sigma, and other quality methodologies.
  • Additional knowledge/skills may be required by assignment or contract.

Experience & Education

  • Eight (8) or more years of work experience with at least two (2) years in a QA/QC capacity and two (2) years in a management role.
  • Bachelor’s Degree; may substitute two (2) additional years of experience for each year of college.
  • Additional knowledge/skills may be required by assignment or contract.

Physical Requirements/Working Environment

  • Living and working conditions at assignment location could be remote and uncomfortable.
  • Long hours, exposure to weather and hazardous conditions.
  • Personnel should be aware of moving on short notice and under adverse conditions.


  • Ability to travel domestically and internationally

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