IT Support Engineer (f/m/d) at Porsche

Tasks


Porsche Engineering Romania is currently looking for an IT support engineer to join the team in Cluj-Napoca, Romania. You will focus on providing technical support to local users, assuring a customized service concerning standard applications and hardware. Together with your team you are responsible for correctly managing and configuring IT equipment and applications. The successful candidate will have experience with managing and configuring IT equipment and applications. Excellent written and verbal communication skills are necessary, as the position require a good working relationship with internal and external customers and other professionals, such as software developers.
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners are your core activities
  • You are responsible for IT inventory and IT Asset Lifecycle, including ordering, repairing and replacing IT equipment
  • You respond in a timely manner to service issues and requests
  • You are responsible for maintaining the Asset Database and accordingly update the inventory lists
  • You will be in charge of specific activities related to virus protection
  • You provide technical support to local users - this may be in person, over the phone or by email
  • Collaborating with international project teams

Qualifications


  • You have successfully completed a Bachelor’s degree in Information Technology or an equivalent education
  • You have at least one year of experience in technical support
  • You have the ability to diagnose and troubleshoot basic technical issues
  • You are proficient in MS Office Suite, Windows and Mac OSX
  • You have basic networking knowledge especially in the area of LAN, WLAN and VPN
  • You have the ability to prioritize and delegate
  • You speak English very well, and German language is considered a plus
  • You’re a team player with a service-oriented working style, having strong communication skills as well as a high affinity for delivering first-quality engineering services to the customer

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