Amazon Operations



Pathways Operations Leadership Program - Job ID: 2338777 | at Amazon Operations

Expires in 13 days


At Amazon, we're working to be the most customer-centric company on earth. To get there, we are looking for Amazon's next generation of leaders to join the Pathways Leadership Development Program in Amazon Operations. For a deep dive into this unique leadership opportunity, kindly follow the link below:

We take pride in hiring and developing the best and are excited to offer talented MBA /MSc/MEng/PhD graduates the opportunity to join Amazon as Pathways Operations Managers across Germany.

Your career starts here

Are you looking to become a leader in one of the most recognisable brand names in the world?

Are you passionate about helping your team to grow and develop?

Would you enjoy the challenge of continuously improving the customer experience for hundreds of millions of customers around the world?

Are you interested in an accelerated career plan that will take you from manager to director and beyond, developing your skills from the ground up?

If the answer is a resounding "yes", then the Pathways Operations Manager role may be right for you.

Go further faster
Pathways is a five-year Operations Leadership Development Program designed to rapidly develop talented MBA/MSc/MEng/PhD graduates with the skills they need to become the next Amazon General Managers or Directors. Pathways Operations Managers will develop leadership skills and gain an in-depth knowledge of the business through a series of progressively challenging operational assignments across Amazon's growing supply chain network. Pathways Operations Managers are expected to be mobile and scale with the growth of the business, lead and develop large teams, solve problems with creative solutions and deliver results on behalf of our customers.

For a visual insight into how our networks operate, please join us on a virtual tour of our operations:

Key job responsibilities
About the Role
Starting as an Area Manager, you will gain the experience and skills needed to grow as a Pathways Operations Manager. You'll then progress to the Pathways Senior Operations Manager position, ultimately scaling up to become a future Amazon General Manager or Director. Exposure to these leadership opportunities at Amazon will result in life-changing lessons and drive you to accomplish great things. You will take on progressive assignments specifically designed to leverage your leadership skills, develop your business awareness and test your analytics capability. You will engage in continuous improvement projects throughout the course of the program in order to gain efficiencies and productivity in your assigned area of responsibility.

Key responsibilities:
* Develop your managers to become the next Amazon Leaders
* Create and nurture recognition and communication among your team to establish a great work culture
* Provide motivation to your team with responsibility for planning and effective allocation of resources during the peak season
* Lead improvement projects (Kaizen) to streamline activities and drive up performance and quality
* Maintain Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on site
* Develop standard operating procedures for the business teams
* Direct accountability for setting and meeting operational goals, strategic planning and forecasting
* Resolve complex problems that affect customers with innovative solutions
* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance and Human Resources, to develop plans to meet business objectives

A day in the life
The Pathways Operations Manager role is a critical position that delivers a huge impact on both customer experience and bottom-line performance within our Fulfilment Centers, Delivery Stations or Sortation Centers. You will be given a real opportunity to shape your area with ideas that can be rolled out across the Amazon Operations network.

About the team
What we Offer in Return:
* Be on a fast track to senior management
* Empowerment to lead and inspire a team of up to 500 individuals from Day 1
* The guaranteed support of the Pathways leadership and our extensive Pathways community through a mentoring program
* The opportunity to make a visible impact at a regional level
* The freedom to exercise your unique set of transferable skills and life experiences within our peculiar Amazon Operations ecosystem
* A platform to deliver on projects with tangible results
* The opportunity to join one of our many affinity groups

In addition to a competitive remuneration package comprising salary, bonus and stock, we offer a wide range of benefits which vary by location including but not limited to:
* A relocation package if you have to move more than 80km away
* An Employee Discount Code
* Family care benefits
* Life insurance
* Employee Assistance Program providing free confidential support encompassing mental health, life events, everyday living and financial matters
* Medical Benefits abroad when embarking on international business travel


* You are currently enrolled in, or a 2020-2024 graduate of an MBA/MSc/MEng/PhD university course, and available for full-time work in 2023
* You are fluent at B2 Level or higher in both English and German
* You have 3 to 10 years of professional experience (excluding internships)
* You are fluent at B2 Level or higher in both English and German
* Strong oral and written communication skills
* Flexibility to working in shift patterns which may include nights and weekends
* Analytical skills and sound business judgment
* Stakeholder management skills at varying levels of seniority


* Demonstrable leadership ability in a managerial position
* Minimum of 5 years of working experience (excluding internships)
* Proven ability to consult others to achieve consensus
* Strong decision-making skills based on sound reasoning
* Previous experience in setting, monitoring and improving KPIs, or similar metrics
* A successful track record of supporting both internal and external customers
* Knowledge of Lean, Six Sigma or Kaizen techniques and methodologies

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.