Wpe case management assistants for north west and south west regions hos International Rescue Committee (IRC)

Requisition ID: req23899
Sector: Women Protection & Empowerment
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Location: Ndian, Fako, Meme, Bamenda, Mezam, Momo

Job Description

The Women’s Protection and Empowerment (WPE) program within the international Rescue Committee is committed to combating gender-based violence) by provides assistance to survivors of gender-based violence (GBV).
The Case Management Assistant will be responsible for overseeing the implementation of the Women, Protection and Empowerment (WPE) activities at the safe spaces and implementing the mobile response in the affected areas, as directed by the WPE manager. This will include availability at the safe space to receive and manage cases referred by other actors, IRC staff, community focal points and those who will come themselves to seek the service. The Case Management Assistant will support GBV survivors in the case management process from start to finish and will follow up and advocate for access to other available service
Intervention zone
The Case Management Assistant will be based in the divisions of Ndian, Meme- and Fako-South West Region ; Mezam and Momo in the North West Region.


Under the direction supervision of the WPE Officer, the Case Management Assistant will:
  • Ensure the supervision, management, and follow-up of survivors' cases at the level of the safe space but also in the community.
  • Ensure that the care activity respects the guiding principles of case management, namely confidentiality, security, respect for dignity and non-discrimination.
  • Compliance with the criteria established by the WPE program, through the WPE program quality checklist.
  • Collect data on reported cases and ensure the availability of essential information on survivors' needs and necessary tools for medical referral or other necessary services (including post-rape kit, confidential and private places, data sheets, etc.)
  • Share a weekly and monthly report of assisted cases with your supervisor.
  • Present a quarterly analysis of GBV cases treated with his/her supervisor for programmatic guidance, including sensitization themes.
  • Set up an action plan with their survivor to allow follow-up and support in the implementation.
  • Maintain good relations internally with program staff and externally with other actors involved in GBV, namely medical providers for monitoring, support, and advocacy for access to services.
  • Actively participate in weekly WPE team meetings as well as in internal and external trainings, team retreats and other meetings or workshops.
  • Collaborate closely and effectively with those responsible for other sections within the WPE program.
  • Attend various meetings within and out of the IRC as requested by the WPE Case Management Officer, or the Program Manager/Coordinator; and
  • Participate fully in the distribution on dignity kits and related activities.
  • Perform other tasks requested by the WPE program hierarchy or necessary for the organization

Technical Quality

  • Be in permanent contact with health centers to ensure good medical care, and that the centers have post-rape kits;
  • Regularly updates the GBVIMS data collection tools and share the report with his supervisor and the M$E Officer.
  • Ensures the protection and retention of survivor information in a secure and confidential space.
  • Participates in capacity building of case management focal points on guiding principles and psychosocial support, referral to health centers and other available services.
  • Implements, under the supervision of the WPE officer and in collaboration with the M&E officer, the tools developed for monitoring the quality of the services provided by the health centers and his/her psychosocial focal points.
  • Assists the WPE Officer with the design and development of training modules on relevant topics for focal points and target groups.
  • Follows the guiding principles [respect, confidentiality, non-discrimination, security], and treat survivors with respect and compassion while maintaining confidentiality.
  • Ensures security, safety, and confidentiality of safe spaces in the intervention areas.


  • Prepare and submit weekly/monthly plans/reports.
  • Proactively identify the challenges faced by psychosocial focal points, proposing solutions in line with the objectives and activities of the program.
  • Liaise with the IRC team to ensure good referral of cases between programs.
  • Carry out some assessments in implementing communities asneed arises.


  • Adheres to the IRC Way (IRC Ethics).and safeguarding, anti-workplace harassment. Ensures the optimal implementation of the IRC Way in the working environment and during the implementation of activities.
  • Portrays exemplary good behavior by implementing both the IRC Way and humanitarian principles at home and in the society.
  • Is available to perform any other ad hoc task deemed useful by his / her direct supervisor or by the IRC.
  • Contributes to the production of the weekly report and the monthly report or any other reports requested by the supervisor.
  • Actively participates in weekly WPE team meetings as well as in internal and external trainings, team retreats and other meetings or workshops.
  • Collaborates closely and effectively with those responsible for other sections/field bases/communities within the WPE program.
  • Performs other tasks requested by the WPE program hierarchy.
  • Track complaints and document lessons learned, best practices.
  • Other functions
  • Ensure that all activities will be implemented in accordance with IRC operational policies.
  • Other additional tasks assigned by the supervisor.


  • Holder of a university degree in humanities, gender or related fields..
  • A minimum of one year of professional experience in a company or in an NGO, CSO with community development initiatives preferably, a proven capacity in community mobilization, identification, registration, and selection of beneficiaries is highly required.
  • Experience in case management, preferably in GBV case management
  • Good knowledge of GBV core concepts, guiding principles, and attitudes towards survivors
  • Understands and speaks local languages fluently and a good ability to speak and write English and pidgin English.
  • Have a good behavior and a respectful attitude towards beneficiaries, local authorities, community leaders, colleagues, and superiors.
  • Knowledge of other local languages of the community, as well as of the cultures and traditions of the community would be an asset.
  • Be flexible; be able to work in a team, sometimes under pressure and often in an unstable security environment.
  • Basic knowledge of computer tools: Word, Excel, Power Point and MS Outlook would be an asset.
  • Have a sense of organization and a strong ability to manage time.
  • Have excellent interpersonal and teamwork skills.
  • Be of Cameroonian Nationality.
  • Female candidates are highly encouraged toapply
  • Applications will be considered on rolling basis.
  • NOTICE: Candidates should specify which location(s) they are applying for in their cover letters.
  • Presentation of the file

    • An up to date (CV);
    • Cover Letter/Application
    • Copy of NIC
    • Academic Credentials
    • Relevant Previous Work Attestations.

    Applicants can apply online or deposit their application in a closed envelope specifying the position at the IRC office in Camp Sic- Bokwango Road-Buea, SWR or at our office in Up Station Governor's Street -Bamenda, NWR.
    NB: Deadline for the admissibility of files is the 30th January 2022 at 5pm.
    Only the preselected candidates will be contacted. Female Candidates are encouraged to apply.

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