Voice Dispute Co-ordinator - French hos A.P. Møller - Maersk


Manages processes as per global Disputes SOP. Helps team build
efficiency by sharing knowledge, best practices and eliminating waste
steps in the process.Has complete knowledge and expertise in the role of logging and resolving disputes. Arranges Gembas to visitors and internal stakeholders. Achieves/exceeds targets of service delivery. Conducts ""on the job"" training wherever relevant. Learns and executes BCP tasks. Ensures no fines or penalties are imposed. Prevents claims. Provides suggestions to improve efficiencies. Contributes with ideas/suggestions for overall improvement of the operations business unit.

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