HR People Advisor hos A.P. Møller - Maersk


As People Advisor, you’ll play a vital part in our success, supporting our employees with their HR queries so that they can focus on their own jobs. Taking care of their issues, whether big or small, and making sure they get a great employee experience in every interaction with HR.
We want to be a team that makes the lives of our employees and leaders better and easier in the moments that matter.
We Offer:
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
As one of the cornerstones of our values, we strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.
The role is based in the People Partnering Hub in San Jose, Costa Rica.
The People Partnering hub is a truly international HR support centre where you will work alongside, learn from and build lasting relationships with colleagues from all over the world.

Key responsibilities:

Your role as People Advisor will be to solve the HR-related queries of our employees and leaders and make sure their interaction with HR results in a great experience. For this you will:
  • Own people’s inquiries about HR policies and procedures, understand their need, investigate options, seek solutions and partner with other HR colleagues to resolve the inquiries
  • Ensure adherence and compliance with global and local process and regulations
  • Guide and train employees and managers in the new HR systems and service delivery model
  • Support the delivery of the HR Cycle with administrative tasks related to onboarding, annual performance management, job moves, exit, etc.
  • Collect and work with the feedback from employees and HR colleagues
  • Maintain and suggest improvements to the knowledge content in the HR portal to increase self-service usage

What we are looking for

Saying that you should be service-minded is an understatement: we need you to be passionate about delivering great employee experience! You have a lot of patience, empathy and drive to take care of every employee’s query.
As for the skillset and experience, we are looking for:
  • +3 years of experience in HR as generalist, internal customer service, request and ticket service, and knowledge of local labor law/HR practices in one or more countries of America, Finance, Customer Service, Administrative position or related.
  • University career completed.
  • Expert knowledge in Workday
  • Employee centricity
  • Great teamwork and communication skills
  • Good planning and structuring of work
  • Solution-oriented, focusing on quality and improvements
  • Agility and ability to work in a fast-paced and changing environment
  • Fluency in English
  • Experience working with ServiceNow HR would be an asset

You have been reading so far, we’re are glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now!

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